So this time i went with Teresa, hoping for a better experience. Deborah is still listed but when I called, they said she has retired from massage. They’ve significantly reduced their staff so there’s not much to choose from. Found out they only have 2 massage therapists now. My husband bought me the same massage for Mother’s Day and I was looking forward to it. My feet were sore in the days that followed. When I went in December 2020, the back massage was fantastic, but the massage therapist dug into my feet so hard that it hurt and didn’t improve much when I asked her to lig hten up. Both times I had paid for the 90-minute therapeutic massage. When you’re spending $120 for a massage, you should leave satisfied. However, my last 2 visits, both within the past 6 months, were a major disappointment. … – showĪ few years ago, I went to Euphoria and loved it. If you want to give us a call, we would be happy to explore this further and take appropriate measures to resolve the matter. We did review our schedule for the past ten (10) days, and found no client with your initials, so we have no way to reach out to you privately. We don't understand why you would not have mentioned it immediately, so that we could have made that right for you by either getting you back on the table for additional time or adjusting the price accordingly. If you arrived on time and your session time was actually short, it most certainly was a very rare oversight rather than anything intentional.
#Euphoria wellness center full#
Even so, considering our 15-minute break in between, we can often still accommodate everyone with their full service.
In the case of late arrivals, those time shortages would be reflected in reduced session time, since we don't believe it is fair to delay the next client as a result of a previous client's late arrival.
The times we might shorte n a session would be (1) if a new client arrives too late to complete their health intake before the start time of their service, or (2) if an existing client arrives after their start time. We do ask new clients to arrive a few minutes early to fill out a brief health questionnaire and to allow a restroom visit before their service. During our entire 18 years in business, we have included a minimum 15-minute “cushion” between massage appointments for the specific purpose of giving customers their full session time on the table, and to allow time between sessions for clean-up and staff restroom breaks. NMT, we are really perplexed concerning your review.
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